Rich's Support Resources

Here is a quick index of the resources available on the Web from companies whose products we use. This is by no means complete, but it may beat doing your own hunting. If you find any other sites that would be useful to the group, mail the URLs to me and I'll add them to the list.

Computer Hope

A site to find those ancient drivers for cards from companies that no longer exist. Not complete, but far better than nothing.

Quelastima.com

Another site for obsolete drivers, this one in Spanish.

Dave Central

A more recent freeware and shareware site. Includes Linux.

Browserwatch

The first place to find out about new browsers or developments in the current products

Shase- the Virtual Shareware Library

Searchable index of just about every Internet software repository.

Oak.Oakland repository

Primary location for Simtel file archives for MS-DOS and Windows.

Gatekeeper.DEC.com

Digital's public file server. If it's not at Oakland, it's probably here.

Stroud's Winsock Apps Page

Outstanding directory of Windows Internet software.

Walnut Creek CD-ROM

One of the premier sites in the world for shareware.

McAfee virus software FTP site

Distribution point for McAfee SCAN software.

... and a link to their virus information library.

WinSite (formerly CICA)

The new successor to the grandaddy of Internet software archives.

Shareware.COM

A new service for shareware distribution, related to the VSL. Nice Netscape 2.0 page, too.

Interface Technology Online Training Center

Interesting collection of online tutorials and FAQs on subjects from Windows NT to Java and Perl.

PC Magazine

PC Magazine. Most of magazine's content, some free software, lots of advice.

PC Week

PC Week's web site is a reasonable subset and archive of the magazine.

Byte Magazine

Byte Magazine's main home page.

Flashback

Unofficial electronic newsletter regarding Sun computer issues.

CMP Publications

Home page for CMP, publisher of Communications Week, Information Week, Computer Reseller News, others.

MacWorld Magazine

Macworld's interactive magazine.

Computerworld

Computerworld's home page. The site also contains a searchable index into CW articles.

The Nando Times

Outstanding, free news service with good technology news representation.

USA Today

General interest news, but occasionally some technology interest.

NPR audio archives

Current and old NPR broadcasts in RealAudio format.

Microsoft Home Page

Jumping-off point for Microsoft news and information

Microsoft Knowledge Base and Support (searchable)

Front end to knowledge base and other Microsoft support services.

Windows updates

Automatic product updates for Windows.

Office updates

Optional downloads for Microsoft Office, with a link to the automated product update page.

Support phone numbers

Document contains telephone numbers for Microsoft and hardware OEM support services. Valuable list.

Windows News

Latest Microsoft press releases about Windows 95 and other products.

Software and Hardware Compatibility Lists

Current compatibility lists for Win95, NT 3.51 and 4.0 workstation and server.

VServers Inc. Windows 95 Information page

Excellent content, nicely presented and complete with music. Not Microsoft sponsored, but how did they get that URL?

Dylan Greene's Win95 Info Page

Another good compilation, including links to many other Win95 pages.

Windows 95 Annoyances

Private page with lots of good Win95 workarounds. Not a Microsoft-bashing forum.

Ziff-Davis Windows device driver library

Good general pointer to device drivers for Windows 95 and NT. Database is incomplete and out of date in spots, but useful when it points to something that's actually there.

Compaq's graphics-based home page

Imagemap directory into Compaq services

Compaq's downloadable files

The place to go to pick up new printer and system drivers.

Frequently asked questions list

Pick the system type, then use text search (Ctrl-F) to look for key words in the question.

Keyword search of Compaq's entire area

Look things up quickly, if you know just what you're looking for.

Novell's home page

Entry point for Novell services.

Text version of Novell's home page

The text equivalent of the above.

Novell Tech Support home page

Main page for Novell tech services.

Novell's tech support database

Searchable archive of technical documents.

Novell files, patches and drivers.

Novell's searchable file archive.

Netware software gopher

Network software only. Does not include WP and other applications.

Lotus' Home Page

Lotus' entry point. Very little content here for products other than Notes.

Lotus Notes information directory

Pointers to sites with Notes-relevant information.

Lotus strategy and PR documents

Lotus' corporate communications directory.

Apple's general home page

Access to Apple's PR, the Apple store, and other non-technical goodies.

Apple's tech home page

Main entry point into Apple's WWW services.

Apple software updates

Temporary location for Apple software updates. Not the main Apple FTP site.

Full Apple software FTP site

More complete software library than the above. Covers all Apple products.

Apple Tech Support home page

Main entry point for Apple tech support. Points to specific support areas.

Apple Tech Info Library

Searchable index of Apple technical documents.

Apple Publishing web page

Applications and info for publishing on the Internet.

Apple news and press releases

News about the company and products.

Sergio Salvatore's Mac Home Page

A good private page that points to other good Mac sites.

Macintouch

A page of news bulletins, mostly about the Macintosh OS.

The MacinStuff Times

Mac-related news and features.

O'Grady's PowerPage

Mac-related news, from a personal point of view.

The Macintosh Resource Page

Another personal Mac page.

IBM Products, Services and Support

Entry point to IBM's support pages.

IBM PC file library

Searchable index to all IBM PC-related files.

IBM ThinkPad Support

IBM's links to ThinkPad-specific services and files, including a very nicely done table of upgrade diskettes.

Unix Guru Universe

Master index into almost everything worth knowing about Unix.

A few commands

Tenuous as they are, there are clues here.

Clever.net FAQ

A few more clues.

DEC's home page

Entry point to DEC. Page is convoluted, but complete.

DEC's text-based home page

Text based version of the above.

Toshiba's home page.

High level entry point to all of Toshiba America's web pages.

Toshiba's tech support page

Link to drivers and utilities for most Toshiba computers.

3Com's home page

Entry point to 3Com.

Adapter library

Patches and upgrades to 3Com network controller cards.

Psion's home page

Psion keeps a good directory to what the rest of the world's doing with their computers.

Mirror directory

Pretty complete list of links to Psion software archives and discussion groups.

Psion Tech Support

Includes a company sponsored FAQ.

Psion user group guest page

Psion-related Web chat.

Dirk-Willem van Gulik's Psion Links page

Excellent compilation of info by a dedicated Psion user.

Imperial College repository

European file server. Some unusual files including Psion archives.

Psion archives

Unofficial repository, but best site with free access for Psion programs and support.

Index to HTML references

Netscape's pointer page to HTML 2.0 and 3.0 documentation, along with style and development references.

RGB color chart

For use with HTML BGCOLOR, TEXT, LINK, VLINK, ALINK, and FONT HTML tags

Sun Microsystems

Everything you wanted to know about Sun products.

Intel Corporation

Good resource for both general and Intel-specific technical documents.

Iomega

Home of Zip, Ditto and Jaz drives. Bring your stuff.

Creative Labs

The SoundBlaster people.

Stac Electronics home page

Technical papers, knowledge base, support software for Stacker.

Hewlett-Packard

Hewlett Packard product information.

InterCon and InterCon tech support

Info on InterCon's Macintosh line of Internet products - and weather reports for Washington, DC!

Silicon Graphics (SGI)

Info on SGI equipment and software, along with the web's best Java demos.

Sony Electronics

Support for Sony computer products - CD-ROMs, MagicLink, others

Tile.net vendor index

Searchable list of computer companies, with phone numbers and addresses. Also FTP sites, Usenet lists, and other things you'll need.

Computer support phone numbers

Comprehensive list of computer company support phone numbers.

Company index

Comprehensive index of links to computer company Web pages.

Modem resource page

Private page with links to modem FAQs and modem company Web pages.

PC Pinouts

Pinouts for all the connectors on a PC. You don't often need this stuff, but when you do, you really do.